Operations

Day-to-day systems for running a tight shop.

Repair vs Replace: A Phone-Shop Decision Framework

A simple decision framework for the cashier-versus-customer conversation when a phone walks in for repair: what to fix, what to swap, and what to send to the manufacturer.

MobileStockPOS TeamApr 18, 20265 min read

Operations

IMEI Tracking 101: Stop Selling Stolen Phones

If your inventory is tracked by SKU and not by IMEI, you're trusting paperwork over reality. Here's the per-handset workflow that prevents stolen-phone disputes.

MobileStockPOS TeamApr 3, 20265 min read